Devon Coming Down
from Joanne Laroche
2008-07-03 12:28:08
The Devon Cluster needs to come down immediately to resolve an issue with some chat commands not functioning correctly. We expect Devon to be back at approximately 5:00pm EDT. We're sorry for the inconvenience everyone, we'll get the Devon Cluster back up as soon as we can!
Updated 2:35pm EDT: The Devon Cluster is now back up earlier then anticipated! Thanks for your patience.
Updated 3:35pm EDT: We needed to take Devon back down because of a housing issue that cropped up after the cluster came back up. We're sorry everyone, but now we estimate that Devon will be back up at approximately 7:30pm EDT. Please keep an eye here for updates!
Updated: 5:45pm EDT: The Devon Cluster is now UP!
Have a Great Weekend Everyone!
from Joanne Laroche
2008-07-03 12:01:54
The Grab Bag is on vacation tomorrow for the July 4th holiday, but it will return next Friday filled with answers to your questions!
I just wanted to take this opportunity to wish everyone a safe and fun July 4th weekend. Whether you are driving on the roads or out in the frontiers please take care. Have a great time and enjoy the Holiday Weekend Bonuses!
Billing and Tech Closed Tomorrow
from Joanne Laroche
2008-07-03 11:43:52
Our Billing and Technical Support department will be closed tomorrow so they can spend time away from the phones and enjoy the July 4th holiday. They will return to their desks on Monday at 11:00am EDT.
As always our In-Game Support guys and gals will be at their desks, diligently answering your appeals. Remember to offer them some kind words and maybe a light show with some fireworks!
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